This isn't a chatbot, it's an AI Agent
A chatbot replies with fixed rules: if the customer types a certain word, it fires off a certain phrase. As soon as someone asks something outside the script, the chatbot gets stuck, repeats itself or dumps them into a menu. The Basic Worker doesn't work that way: it's an AI Agent that truly understands what your customer is asking, knows your business as if it had worked there for months, and replies naturally, without sounding like a robot.
- Responds via keywords and menus
- Gets stuck on questions outside the script
- Doesn't remember what the customer said before
- Needs reprogramming for every change
- Understands the question even if it's poorly written
- Knows your business: prices, hours, products
- Keeps track of every conversation
- Updates catalog or prices without reprogramming anything
What exactly this tier does
The Basic Worker includes one digital skill of your choice from the Automatiza AIA catalog. The most requested by businesses just starting out is 24-hour WhatsApp customer service, but you can also choose appointment booking, resolving questions and complaints, showing your products and prices, or any other skill in the catalog. You pick whichever is causing you the biggest headache today.
Here's how it looks in practice, with the WhatsApp customer service skill:
None of this went through a menu of options or keyword matching. The Basic Worker understood the full question, replied with real data from your business and closed the sale without you having to get out of bed. And it doesn't make mistakes: it won't make up a price or promise something that doesn't exist, because it only speaks from the real information you give it.
Who the Basic Worker is for
Small or one-person businesses that want to fix a single bottleneck, without a big investment.
Startups that are just getting off the ground and need to look organized from day one.
Customer-facing businesses (shops, restaurants, salons) tired of losing sales outside business hours.
Owners who want to try what a real AI Agent feels like, before jumping to a more complete tier.
Price and how it's paid
The Basic Worker is hired with a one-time payment, which covers the design, setup and go-live of its single digital skill. After that, monthly maintenance is only a fraction of a salary, with no benefits, no social security, no sick leave or vacation pay. The exact figure for your business is defined in your Discovery Session.
Hiring someone part-time just to answer WhatsApp can cost you more than $700,000 COP a month in salary alone. Your Basic Worker runs at a fraction of that cost and works 24 hours a day, 7 days a week, with no days off.
Hire your first Digital Worker
Tell us which task is taking up most of your time and we'll show you how the Basic Worker solves it from the first week.
See the other tiers
If your business needs more than one skill, or you already sell actively through several channels, check the other Digital Worker tiers:
See the full tier comparisonFrequently asked questions
Can I choose any skill for my Basic Worker?
Yes, you choose one digital skill from the catalog (WhatsApp support, appointment booking, resolving questions, showing products, etc.) and we make it the core of your Basic Worker.
Can I upgrade to a higher tier later?
Yes, you can upgrade to Pro or Pro Max at any time without losing what's already set up; you only pay the onboarding difference between tiers.
What if I need more than one task automated?
That's when it makes sense to move up to Pro or Pro Max Worker, which handle more than one function at a time.
